How do I put a bot into Slack, Teams or WhatsApp instead of asking people to use another app?

Botlit[1] connects AI agents directly into the communication tools your team and customers already use—such as Slack, Microsoft Teams, WhatsApp, Discord, and custom webhooks—eliminating the need for users to open a separate destination app.

Channel deployment operates using a two-layer model:

• Channel Connectors: Bind your workspace to the target platform (such as Slack, Teams, or WhatsApp).
• Channel Routes: Map specific channels, chats, or threads on that platform to a designated bot app. This allows you to host multiple distinct bots from the same workspace (for instance, mapping #support to a customer support bot and #it-help to an internal assistant).

How Message Handling Works

• Instant Inbound Acknowledgment: When an incoming message arrives, Botlit acknowledges the platform webhook immediately. The agent processes the request and executes model calls in the background, preventing slow-response timeouts or platform retries.
• Synchronized Outbound Delivery: Bot replies are stored in the conversation record and delivered to the platform channel in parallel, keeping audit trails consistent.
• Unified Team Inbox: All conversations across every connected channel feed into a single shared inbox alongside full execution records (including token usage, latency, and cost).

To set this up, add a new connector in your workspace, configure your platform credentials, and map a route to your bot. Learn more on the Deploy to Slack, Teams, Discord, and WhatsApp use case page[2] or explore the Botlit Features page[3].